Frequently asked questions
Are all parts genuine?
Yes. All parts stocked by stompparts.com are completely genuine, legitimate parts manufactured for Stomp, Demon X, Welsh Pitbike & a few other brands.
When will my item arrive?
We offer various shipping methods – including 1st class or 2nd class options.
1st class – 1-2 days.
2nd class – 3-4 days.
For deliveries outside of the UK & Ireland delivery times may vary.
If there should be any issues with your order please do not hesitate to contact us directly on +447511038019
What if there's an issue with my order?
We try our best to ensure all orders are fulfilled to the highest standard however mistakes can happen.
Should there be any issues with your order contact us immediately on +447511038019 and we will arrange a replacement.
What if I don't see the part I need?
Most, if not all stock should be live on our site at any one time. If you require a part which you’ve not seen on the site – just give us a quick call on +447511038019 to double check the stock status of that item.
Can I get product support after purchase?
Yes! We do our best to answer any questions you may have before and after purchase, below are some useful links to help with any issues you might have.
Opening times
Our phone lines and emails are open between 9:30am and 4:30pm Monday – Friday.
When will my order be dispatched?
Orders placed before 1pm Monday – Friday will be dispatched on the same day. Orders after this time will be dispatched on the next working day.